Customer Support

Delivering excellence in Customer Support is the cornerstone of PPL since foundation.

PPL is Clinician led and our in-house Podiatrists are happy to share their knowlge

Our Support team have extensive experience of clinical assessment, product selection and custom made device prescription and fitting, and this is twinned with 30 years of manufacturing knowledge.

Our Support Services include

• Product Selection Support 
• Custom Made Prescription Support
• Product and Prescription Training

Order Specific One-to-One Support 

• Assistance in selecting the appropriate device or prescription to match your patients’ individual requirements. 
• A conversation with one of our in-house Podiatrists to review your prescription queries for more complex patients

Product Selection Training

• Product Selection and prescription training can be provided by our in-house Podiatrists who have extensive experience of clinical assessment and prescription.
• This is provided both Online and In-Person, by appointment only

Our Customer Services Team are happy to help with general product queries, and if they can't answer your query, they will direct you to someone who can

Contact Customer Services at info@pplbiomechanics.com