Delivery & Collection Services
All PPL goods are dispatched using a traceable signed courier service to ensure parcels reach our customers on time.
Our couriers provide a next day delivery service throughout Ireland and a two day service for the UK.
Order Turnaround Time
Stock product orders are dispatched from our warehouse on the next working day. In the event that we are out of stock of a product you have ordered, we will contact you that day and inform you of the expected delivery date.
Times are given only on the basis that we have received all the information required to complete the order. We reserve the right to delay order processing or dispatch of goods if there is information missing.
Upon request our customer service team can organise a weekly delivery to your clinic.
We can hold your orders and dispatch together on a predefined day of the week to save on shipping charges.
Significant savings can be made by opting for a once or twice weekly delivery.
For your convenience we can arrange for our courier service to collect a package from your clinic on an agreed date.
This is a very popular choice with our customers as it eliminates the time-consuming task of going to the post office.
Prepaid An Post Labels
We can provide our customers with prepaid An Post business reply labels to send us their parcels within Ireland.
Prepaid An Post labels can be applied to any box, parcel or envelope and returned to us via the post office.
We invoice the cost for these prepaid labels based on the weight of the package upon receipt as calculated by An Post.
Complimentary Mailing Boxes
We can supply complimentary cases of 25 flat-packed cardboard boxes to assist you with sending us your casts/foam boxes.
The dimensions of these boxes are 14" x 9" x 4.5" and will generally accommodate just 1-2 sets of casts.
Find out more Terms & Conditions