Private Clinic Account


Order Process

Account holders or other authorised prescribing practitioners working within the clinic can place orders for any of our products. Customers who have signed up to our direct debit payment will have their orders dispatched on the next available delivery date. Alternatively, orders will not be dispatched until they have been paid in full. When goods are dispatched they will be accompanied by a delivery note and receipt, detailing the names of the prescribing practitioner, and if relevant the patient name and custom device reference.

New Accounts

New accounts can be set up by medical practitioners who own or manage private clinics by completing the Private Clinic New Account Application Form. Account holders can then request that other prescribing practitioners can order products on this account, the name of the practitioner who has prescribed each product/placed each order will be listed on both delivery notes and Invoices.

Prices of Goods & Delivery

Goods will be charged in accordance with our trade price list and prices displayed on our website. All orders due out on the same delivery date will be bundled and dispatched together and just one delivery charge will be applied for each bundled parcel or box (up to 25kg). Customers opting for a weekly delivery service will ensure even better savings on delivery costs.