Important Update - Limited Services Resumed Effective from 23/03/2020

Posted by Thomas Twomey on

Dear Customer,

We are delighted to inform you that we have now completed Health & Safety protocols to enable us to reopen with a reduced skeleton of staff effective from Monday 23.03.2020. We will be in position to provide most of the products and services we normally provide, however there may be some changes in the level and speed of services.

As for all of us, this week has been a rollercoaster for the team at PPL and we were forced to take decisions which we would have preferred not to. However, we recognise that we too are responsible for playing our part as best as we can in supporting the national effort. We are dedicated to supporting the HSE and other medical clinics during this national crisis, as best as we can.

We will be operating with minimal staff on-site at PPL with a number of key staff continuing to work remotely from their homes. We are satisfied that this small team can safely return to work and adhere to the government's advice regarding social distancing. As we will be operating with a skeleton staff, some orders may not be processed within our standard guaranteed times. However, we will do our utmost to keep any potential delays to a minimum. We will be prioritising HSE orders to ensure that the most at-risk patient groups are catered for immediately.

As the situation is changing daily, we will continue to keep you informed of any further changes. We will continue to follow the government's advice and put our employees' welfare first. If you have any queries regarding your orders, please continue to contact us on 021 4320277 or email

We hope all our customers are keeping as well as possible during this sudden whirlwind crisis that COVID-19 has landed upon us all.


Joanne McKenna

Managing Director

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