Return of Stock Products

PPL will accept returns of Stock Products for credit, within three months of invoice and dispatch, providing that returned goods and packaging are in a clean, re-saleable condition. For information on our collection service click here.

Return of Custom Products

PPL do not accept returns of custom orthotic devices for credit, under any circumstances. Custom made devices are one-offs, designed especially for one individual and cannot be resold. Custom devices include CAD CAM Casted, Total Contact Devices, Handmade Casted Orthoses, Carbonflex devices, Prescription Insoles and Carbonplates.

Terms & Conditions

See Terms & Conditions page for further information.