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Delivery

Courier Delivery

Our courier service provide a next day signed delivery service nationwide. Stock items ordered before 12pm are shipped same day. Tracking is available on all shipments, contact our customer services team for details.

Delivery charges are as follows:
Republic of Ireland €5.50
Northern Ireland €5.50
Great Britain €8.00*

* up to 5kg

Please note: Delivery and collection charges are subject to change.

We cannot guarantee a specific delivery time (day only) and the parcels must be signed for. If your place of work is not open every day all day, we recommend arranging a weekly delivery for a convenient time.


Weekly Deliveries

Upon request our customer service team can organise a weekly delivery to your clinic. We can hold your orders and dispatch together on a predefined day of the week to save on shipping charges. This can also be arranged as per your requirements (bi-weekly, weekly, fortnightly etc.). Significant savings can be made by opting for a once or twice weekly delivery. For example, we currently charge €5.50 per delivery. We can group your orders and send them one day per week, rather than daily, which could save you €22 per week/€1,144 per annum. Please contact our customer services team for more information or tick the "Customer Services Office Contact me about courier delivery & collection options” box in the services section on any of our prescription forms.


Mailing Boxes

We can supply complimentary cases of 25 flat-packed cardboard boxes to assist you with sending us your casts/foam boxes. The dimensions of these boxes are 14" x 9" x 4.5", and will generally accommodate just 1-2 sets of casts. However, as an environmentally conscious company we would recommend re-using these boxes as much as possible, and where possible reuse boxes you may have from other sources. Our mailing boxes for casts are available free of charge on request, however as part of the company's environmental and recycling policies we charge €5.50 for delivery of each case of 25 boxes. Please note prepaid An Post labels can be applied to any box, not just PPL’s mailing boxes.


Terms & Conditions

See Terms & Conditions page for further information.

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