Business Reply Labels

We can provide our customers with prepaid An Post business reply labels to send us their parcels within Ireland. Prepaid An Post labels can be applied to any box, parcel or envelope and returned to us via the post office. We invoice these labels based on the weight of the package upon receipt as calculated by An Post. Whilst these labels allow customers to just drop parcels into the post office or post box, it can be quite a costly service for customers to use. The courier collection service is a much more cost effective way of sending us your casts, stock product returns, devices for alteration, adjustment and refurbishment and other orders. We charge the standard An Post rates; see current rates below.

Business Reply Labels Contents Cost
Large Box 3+ Pairs of Casts €9.00
Medium Box 2 Pairs of Casts €8.00
Small Box 1 Pair of Casts €5.50
Medium Parcel 2 Pairs of Insoles €4.00
Small Parcel 1 Pair of Insoles €3.50
Letter €2.00

Collection Service

For your convenience we can arrange for our courier service to collect a package from your clinic on an agreed date. This has proven a very popular choice with our customers as it eliminates the time-consuming task of going to the post office. Significant savings can be made by opting for weekly collections of items you may send us including casts, stock product returns, devices for alteration, adjustment and refurbishment and other orders. 

PPL courier collections also have the advantage of being tracked and are much less likely to go missing. 

Our current courier collection charges are €5.50 from Ireland and Northern Ireland for parcels or boxes of a carry able weight and size and €12.00 from the UK for parcels and boxes up to 5kg in weight. 

Collection charges are applied to your account when you request a collection. We cannot arrange a specific collection time, just a day, and the collections must be signed for. Please call the customer services team for more information or tick the "Customer Services Office Contact me about courier delivery & collection options” box in the services section on any of our prescription forms.

Terms & Conditions

 See Terms & Conditions page for further information.